Privacy Policy

We are committed to maintaining the confidentiality, integrity, and security of the information you share with us.

1.1 Information We Collect

a. Information You Provide:

Full name, job title, and business/organization name
Email address
Phone numbers (including landline, mobile, or VoIP such as Google Voice or RingCentral)
Mailing and billing address
EIN, D-U-N-S number, UEI, and other government or business identifiers
Reseller certificates, business licenses, or onboarding documents
Communications via phone, email, web forms, or messaging systems

b. Automatically Collected:

IP address and approximate geolocation
Browser, OS, and device information
Pages visited, session duration, and referring links
Cookies and usage data (see Section 3 below)

1.2 How We Use Your Information

We use personal and business data for:

Providing and delivering products and services
Managing commercial and government contracts
Verifying business identity for reseller/vendor authorization
Fulfilling compliance requirements with U.S. federal agencies (e.g., FAR, GSA, SAM.gov)
Facilitating payment, billing, and order processing
Communicating via email, phone, VoIP (Google Voice, RingCentral), or SMS
Responding to support requests, inquiries, or quote submissions
Fraud prevention, auditing, and security monitoring
Website analytics and improvement

1.3 Information Sharing & Disclosure

We do not sell your information. We only share data under the following conditions:

Service Providers: Hosting, CRM, payment gateways, email/VoIP providers (bound by confidentiality agreements)
Government Agencies: If required for compliance, audits, or regulatory inquiries
Authorized Vendors: For business verification, order fulfillment, or onboarding
Legal Requirements: When compelled by law, subpoena, or legal process

All disclosures are governed by strict need-to-know, confidentiality, and security controls.

1.4 Communications & Phone Numbers

By submitting a phone number, you consent to communication via:

Voice calls (mobile, landline, or VoIP)
SMS or text messages
Recorded calls or voicemails
Auto-dialed or system-generated alerts (where permitted)
Messaging tools like Google Voice or RingCentral

All communication may be logged or recorded for compliance, training, or dispute resolution. You can opt out of promotional communications at any time.

1.5 Data Retention & Compliance

We retain data as long as necessary to:

Complete business transactions
Fulfill vendor or government compliance (FAR, contract history, audits)
Satisfy tax and accounting obligations
Support legal defense or dispute resolution

Records may be archived for federal recordkeeping or vendor verification as required by contract.

1.6 Data Security

We use appropriate administrative, physical, and technical safeguards, including:

HTTPS/TLS encryption
Secure access controls and account restrictions
Server-level security and regular audits
Internal data handling protocols

While no system is immune to threats, we take privacy and data protection seriously.

Contact Us

If you have any questions or requests related to your personal information or this policy page, please contact:

Eastle LLC
10333 Harwin Dr Ste 235F,
Houston TX 77036-1675
📞 Phone: +1 (214) 432-3287
✉ Email: sales@eastlellc.com
🌐 Website: www.eastlellc.com